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In this Web service, you will find a knowledge base, containing answers to common questions, and a service, to submit technical inquiries or support requests to Optika. The inquiries and support requests are ticket-based. This means that, in order to submit your inquiry you must open a ticket. The ticket is your inquiry, and it is assigned a 6-character code. As soon as you have opened your ticket, read it and note down the 6-character code. Please choose the language for .